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Aviation Ministry plans to launch website where passengers can file complaints against airlines

Aviation ministry is mulling over a plan to launch a website where air passengers can register their complaints, which will be forwarded to the airlines


 Aviation Ministry plans to launch website where passengers can file complaints against airlines

Zee Media Bureau

New Delhi: In what can be a welcome news for air travelers, aviation ministry is mulling over a plan to launch a website where air passengers can register their complaints, which will be forwarded to the airlines, as per a report published in the Economic Times.

The plan was discussed at a meeting in the ministry on Thursday.

As per the report the forum will be managed by a team comprising officials from aviation ministry, Airports Authority of India, Air India and the Directorate General of Civil Aviation.

 

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