Consumer court directs travel agency to pay compensation
Quotes

Consumer court directs travel agency to pay compensation

Last Updated: Tuesday, July 16, 2013, 16:58
 
 Comment 0
 
Consumer court directs travel agency to pay compensation
Madurai: A consumer court here has directed a private travel agency to pay Rs 74,800 to Singapore based lawyer for not providing him a travel ticket after taking money from him.

Maintaining that the travel agency was responsible for deficiency of service, the court directed it to pay Rs 44,800 which the petitioner had spent for his return journey, Rs 25000 as compensation for causing anxiety and Rs 5,000 towards cost of the case.

The petitioner, a NRI, submitted that he had booked a to and fro travel ticket to London from Singapore. He was to leave Singapore on December 5, 2008 and return from London on December 18, 2008. He paid Rs 62,750 for the tickets to the travel agency.

However, as the travel agents gave the ticket for November 5, 2008 instead of December, he could not proceed to London. Later they gave a ticket for the next day, but did not give the return ticket following which he had to take another flight paying Rs 44,800.

The petitioner sought the court's direction to compensate him suitable.

The Consumer Forum President Deivaraj and member Lakam, who took up the case, said the travel agent did not appear in the court though summons were issued to the travel agency.

They held that the travel agency was responsible for deficiency of service and directed it to pay Rs 44,800 which the petitioner had spent on return journey, Rs 25000 for causing anxiety and Rs 5,000 towards cost of the case.

PTI



First Published: Tuesday, July 16, 2013, 16:58


Comments


comments powered by Disqus
John Kery with Indian Biz Honchos
John Kery with Indian Biz Honchos
Honda Mobilio MPV
Honda Mobilio MPV
BRICS Annual Summit 2014
BRICS Annual Summit 2014
Tata Zest Standout Features: In Pics
Tata Zest Standout Features: In Pics
New car launches in July
New car launches in July

Web Wrap
Contact Us : Privacy Policy : Legal Disclaimer
Copyright © Zee Media Corporation Ltd. All rights reserved