Abu Dhabi: The Abu Dhabi international airport has been named the best in the Middle East by the Airport Council International.
This was announced in the Airports Council International (ACI) Airport Service Quality Survey, which gauges passenger satisfaction, a key benchmark for customer service in the global airports' industry.
The awards, announced by the ACI in Montreal, Canada, showed that the Abu Dhabi airport had the biggest overall improvement in ASQ satisfaction results in the region for 2012.
The airport excelled in categories that measure operational efficiency and quality of service.
Since its creation in 2006, the ASQ Awards have become the world's leading airport passenger satisfaction benchmark, with over 275 participating airports.
First Published: Sunday, March 17, 2013, 14:14