Adobe Creative Cloud up after outage, may compensate customers
Quotes

Adobe Creative Cloud up after outage, may compensate customers

Last Updated: Saturday, May 17, 2014, 09:37
 
 Comment 0
 
Adobe Creative Cloud up after outage, may compensate customers
Adobe Systems Inc said on Friday that access to its Creative Cloud was restored following an outage that disrupted the Web-based, subscription service to top-selling software programs including Photoshop, Illustrator and Flash for about a day.

Customers can apply to get compensation for the outage, which company spokeswoman Vanessa Rios said lasted about 24 hours and was due to a database software failure.

"We take this matter seriously and compensation will be considered on a case-by-case basis," she said via email.

The service was back up by about 5 p.m. PDT on Thursday, the company said.

Rios noted that the outage was not related to last year's massive security breach, which resulted in the theft of tens of millions of customer email addresses and passwords as well as the source code to some of Adobe`s top-selling software.

Adobe had an estimated 1.84 million paid Creative Cloud subscriptions as of February. Creative Cloud plans range from $30 to $75 per month.

Adobe shares were up nearly 1.2 percent at $60.90 in mid-afternoon trading on the Nasdaq.


Reuters

First Published: Saturday, May 17, 2014, 09:37


Comments


comments powered by Disqus
Reminiscing Lincoln Continental
Reminiscing Lincoln Continental
Jaguar high-wire water crossing
Jaguar high-wire water crossing
2015 DFW Auto Show
2015 DFW Auto Show
Samsung Galaxy S6, Galaxy S6 Edge
Samsung Galaxy S6, Galaxy S6 Edge
Hyundai i20 Active
Hyundai i20 Active

Web Wrap
Contact Us : Privacy Policy : Legal Disclaimer
Copyright © Zee Media Corporation Ltd. All rights reserved