New Delhi: Asergis Telecom Services, a fully owned subsidiary of UK-based Asergis Global Services, on Wednesday approached the sectoral tribunal TDSAT to restrain Bharti Airtel from blocking its toll free Intelligent Network (IN services) number leased from Tata Teleservices.
Filing a petition before Telecom Disputes Settlement and Appellate Tribunal, Asergis Telecom has alleged that Airtel was blocking its subscribers from accessing Asergis toll-free numbers on the plea that calls were terminating outside India.
The firm has requested the tribunal to declare Airtel's action as "illegal and in breach of the UASL (Unified access Service Licence)" and to restrain it "from withdrawing access to the inter connection between Airtel and Tata Teleservices" of its IN numbers.
Asergis has leased a toll-free numbers of 1800 series from Tata Teleservices for audio conferencing with its customers. Bharti Airtel and Tata Teleservices have an interconnection agreement between themselves.
In the IN services, a toll free number is alloted and the caller does not have to bear the cost of call and charges are paid by the company holding the 1800 series number.
Asergis, after getting license for Voice Mail/ Audiotex services from the government, had set up the network with 71 toll free numbers leased from Tata Teleservices for providing Audio conferencing to its IN customers.
The firm contended that from September 11 this year Bharti had blocked access to calls originating from its subscribers in India on IN services alleging that it was using it to provide to its customer outside India.
"The petitioner has denied the allegation and as submitted earlier is providing the Audio conferencing service in India. The CDR (call data record) for the Month of August & September, 2012 of the Toll free numbers of the petitioner makes it abundantly clear that no call originating in the
Toll free of the petitioner has been forwarded to a destination outside India," said the firm in its plea.
Questioning the action, the firm contended that Airtel cannot "take unilateral decision to block the access of its subscribers" by "assuming the role of licensor and regulator". It further contended that it was "causing great and serious loss, financial and of reputation" to the company.
First Published: Wednesday, October 3, 2012, 19:26