Kolkata: The TRAI Thursday held a "consumer outreach programme" here as part of its initiative to reach out to telecom consumers and other stakeholders of the telecom industry and to create awareness about various initiatives taken by it recently to protect interests of telecom consumers.
The programme, held by the TRAI's regional office in association with the Bengal chamber of commerce and industry, was also intended to provide a platform for direct interaction among consumers and stakeholders of the industry regarding various consumer-centric initiatives of TRAI, chamber sources said.
Telecom service providers and a large section of telecom consumers of Kolkata Licensing Service attended the programme where the TRAI made a presentation highlighting the initiatives taken to protect interest of telecom consumers.
The presentation was followed by interaction among the participants regarding consumer related issues. A large number of consumers actively participated in the interactive session.