The UMANG app will enable people to have an access to pan India e-Gov services from the central government, state governments, local bodies and their agencies and private sector.
Zee Media Bureau
New Delhi: In a bid to provide major central/state government services, the National e-Governance Division -Department of Electronics & Information Technology has floated a proposal paper seeking to select a partner agency which would be responsible for development, implementation, enhancement and operations & maintenance of Unified Mobile Application for New-age Governance (UMANG) .
The move taken under Prime Minister Narendra Modi's aim of making a Digital India, wants to create an app that will enable people to have an access to pan India e-Gov services from the central government, state governments, local bodies and their agencies and private sector.
In addition, it would facilitate convergence of various efforts, carried out separately, to reach out to citizens through their mobile phones.
Citizens will have to download just a single application which will work on one short code on, GPRS/Internet, support for SMS and Toll Free for IVR will be additional features.
The proposal paper lays down the following objectives:
i. Act as an enabler and facilitat or in developing overall mobile based service delivery ecosystem in India.
ii. Provide easy access for citizens to various services via single Mobile Application, easy to remember short code and single Toll Free number.
iii. Provide easy discoverability of services, easy manageability and standardization of service delivery.
iv. Provide for quick mobile enablement of e-Gov applications/services of Government
departments through easy and fast integration, on-boarding, mobile front-end roll-out by bringing their services on this mobile application platform. Provide another value added services to departments via a common platform through integration with TSPs and payment gateway. This will facilitate easy on-boarding of Government departments.
v. Provide multi-lingual support covering official Indian languages, in addition to English. Also, provide support for voice interaction in local languages.
The app, to be available for Android, iOS, and Windows will support 12 Indian languages including English.
You can also visit the link and read the full proposal paper: http://deity.gov.in/sites/upload_files/dit/files/RFP%20for%20UMANG.pdf