Caretel bags GSM call centre contract from MTNL

Last Updated: Tuesday, September 22, 2009 - 18:25

Mumbai: BPO services provider Caretel today
said it has bagged a two-year contract from state-run MTNL to
manage its in-bound call centre operations of GSM network in

Under the contract, Caretel will offer MTNL customers
seamless, multi-lingual voice and data support through its
call centre, a company press release said.

Caretel centres will offer cutting-edge technology and
low turn-around time, it said.

Caretel will assume responsibility for MTNL`s business
operations including in-bound customer care, billing support,
outbound calling for lead generation, telemarketing and
billing reminders, using best practices, the release said.

Bureau Report

Download the all new Zee News app for Android and iOS to stay up to date with latest headlines and news stories in Politics, Entertainment, Sports, Technology, Business and much more from India and around the world.

First Published: Tuesday, September 22, 2009 - 18:25

More from zeenews

comments powered by Disqus