Gen gap in workforce can make co more productive: Survey
The generational differences in workforce can make a company more productive.
New Delhi: The generational differences in
the workforce can make a company more productive, if the firm
manages diverse age groups effectively by varying its attitude
towards rewards and communication styles, a survey says.
According to the survey by global workforce solutions
provider Kelly Services, more than half of the Indian
respondents (54 per cent) said the differences between Gen Y
(aged 18-29), Gen X (aged 30-47), and baby boomers (aged
48-65) make the workplace more productive.
Just 23 per cent believe age differences interfered with
productivity and 17 per cent said they made no difference.
`Kelly Global Workforce Index` survey said differences in
communication style and attitudes toward rewards are key
factors which managers should address in juggling needs of the
three main generations in the Indian workplace.
It revealed that the youngest age group, Gen Y , was
increasingly using instant messaging, but still all age groups
mostly prefer face-to-face communication.
When receiving rewards and bonuses, many older workers
like non-cash items such as time-off work and training
opportunities, it added.
"When differences between age groups are harnessed
effectively, they can provide a powerful stimulus to
creativity and productivity," Kelly Services senior vice
-president (Asia-Pacific) Dhiren Shantilal said.