Tokyo: Sony Corp today asked customers
to return some of its computer mouse devices in exchange for
new ones at no charge because they could heat up or develop
Eligible for the free replacement are about 2,000
units of the product called VGP-BMS10/S, marketed in Japan and
the United States from August 8, according to the major
In some instances, the battery does not fit into the
mouse properly and if the user tries to force it in, the
device may not work or it could short circuit and heat up,
The company reported three complaints from customers
in Japan but said no injuries were involved.
Sony suspended sales of the product, which it said
will likely be back on store shelves later this month after
the problem has been addressed.