New Delhi: Reliance Jio users who have not subscribed to the company's Prime-membership program might get their service discontinued, as per media reports.
An NDTV report said that, “the process of disconnection has started for the users who haven't recharged their Jio number yet.”
The report says that the discontinuation process will not “happen all at once”.
“Apparently, some users have already received the message about the disconnection, while for others it will take a little longer, and over the next couple of days it will happen for all users who have not recharged,” it said.
What can you do now?
You can avail the Dhan Dhana Dhan offer which is limited to one recharge only and not available along with Jio Summer Surprise offer.
The new plan offers its Prime members 1GB of 4G data per day for 84 days at Rs 309.
Similarly by paying Rs 509, Jio Prime subscribers would be able to avail 2GB of 4G data per day for the next 84 days. Both the offers come with unlimited domestic calling.
So if you face discontinuation, just go to a reliance store and opt for Jio Dhan Dhana Dhan offer. The scheme is available for existing and new customers till further notice.
Here is the timeline
Reliance Jio on March 31 extended by 15 days its rock-bottom priced data offer under Prime membership.
The plan said that every Jio Prime member when they make their first paid recharge prior to 15th April using Jio's Rs 303 plan (or any higher value plan) will get services for the initial three months on a complimentary basis.
However, on April 6 Telecom regulator Trai ordered Mukesh Ambani-led Reliance Jio to withdraw the three-month 'complimentary' offer countering which the company later brought the Dhan Dhana Dhan offer.
What is Jio Dhan Dhana Dhan offer?
It provides special recharge benefits to Jio customers in which they can enjoy unlimited data and voice benefits for 3 months (84 days). If you are already a Jio Prime member, you can recharge with Rs. 309 and enjoy 1GB high speed data per day, unlimited local, STD, national roaming voice calls & SMS and access to Jio Premium apps.
You can also recharge with Rs. 509 and get 2GB high speed data per day, unlimited local, STD, national roaming voice calls & SMS and access to Jio Premium apps. In case you are not a Jio Prime member, you can recharge with Rs 408 or Rs 608.