Bihar: Right to Service Act to come into force

Aimed at providing various services to the people in a time-frame, the `Bihar Right to Service Act, 2011, will come into force from Monday.

Last Updated: Aug 14, 2011, 23:19 PM IST

Patna: Aimed at providing various services
to the people in a time-frame, the `Bihar Right to Service
Act, 2011, will come into force from tomorrow, a top state
government official said on Sunday.

As many as 50 services spread over 10 departments will
be made available to the people under the Right to Service
Act, the Principal Secretary (General Administration) Deepak
Kumar told reporters here.

The applications of the people seeking various services
will be fed into the computers and the applicants will be
provided an unique identity number which the concerned
applicant were peruse on the website of the general
administration department for progress on their request, he
said.

The applicants can also seek status of their
application on by sending SMS on their mobile phones by typing
`RTPS space 56677`, Kumar said, adding an applicant not having
a cell phone can dial on a toll free number to seek an update
on their applications.

However, it will take ten days to put in place the
toll free phone facility for the RTPS applicants, the
Principal Secretary (General Administration) said.

A software, called `Adhikar` was under preparation to
provide computerized application forms, he said, adding the
RTPS assistants in all ten departments across 38 districts and
all blocks throughout the states have been given special
training for the purpose of providing the Right to Service Act
to the people.

A help centre call `May I help you` has been set up in
all districts to spread awareness among the people about the
act and the same was being publicized by the radio, newspapers
and hoardings at public places, he said.

The second phase of the Right to Service Act will be
implemented from next month under which the applicants can
make online entry on the website regarding any service from
any of the assigned departments, while in the third phase, the
applications will be provide online services in terms of
delivery of services, likely to start from the next Republic
Day, he said.

The Right of Service Act will kick off from Jehanabad
district from tomorrow on experimental basis, Kumar said.

He said that 50,000 booklets and pamphlets will be
distributed tomorrow among the public representatives and the
government officers about the Right to Service Act tomorrow.

PTI