CCI orders probe against Indian Railways, IRCTC
New Delhi: The Competition Commission has ordered an investigation against Indian Railways and its arm IRCTC for alleged unfair practices related to compulsory sale of food to travellers on some trains and ticket booking.
This is the second major probe by the fair trade watchdog against a central government enterprise, after Coal India.
The Competition Commission of India`s (CCI) latest investigation came on a complaint filed against the Ministry of Railways and the Indian Railway Catering and Tourism Corporation Ltd (IRCTC).
The probe would also look into the possible role of individuals related to the matter.
"The Commission is of the opinion that prima facie, a case of contravention of the provisions of the (Competition) Act is made out against IR (Indian Railways) and IRCTC," the watchdog said in an order made public today.
Passengers being compulsory charged for catering facility on the Rajdhani and other trains, as well as alleged unfair conditions in the sale of Rajdhani/Shatabdi/Duranto catering and travel services "prima facie" appear to be violating competition norms, CCI said.
Besides, levying premium charges for calls made to 139, which is the railway enquiry service, restricting the services of agents authorised by IRCTC, among others, have also come under the scanner.
"Service charge imposed on e-tickets being non-refundable even if the passenger needed to cancel the ticket; e-wallet scheme with unreasonable conditions appear to be some of their conducts" which have also been found to be prima facie in violation of competition rules.
As per the order dated February 28, the Commission has asked its Director General (DG) to carry out a detailed probe into the matter.
The DG would also look at the role, if any, of persons in these entities who were responsible for the conduct of the businesses.
"Transportation of passenger through railway in India" appears to be the relevant market in the present case, the order said.
Such a market would also include the ancillary segment like ticketing, catering on board and platform facilities, among others, it added.
The allegations of the three complainants essentially relate to the conduct of Indian Railways with respect to the services provided by its subsidiary IRCTC.
More from India
More from World
More from Sports
More from Entertaiment
- Indian- Americans launch online petition to declare Pakistan 'sponsor of terrorism'
- Panel discussion over PM Modi's willingness to engage in direct dialogue with Pak
- EU warns Pakistan of political and economic sanctions over atrocities in Baloch
- Should Pakistani artists be restricted from working in India?
- PM Modi slams Pakistan govt during his speech in Kozhikode
- SHOCKING VIDEO: This man was trying to take selfie with python - You won't believe what happened next!
- Call up this number and get Reliance Jio's SIM for sure
- WATCH: Ravichandran Ashwin's magic ball that bamboozled Kane Williamson on Day 3
- If you have guts, send your suicide bombers to Pakistan: Samajwadi Party to MNS' Raj Thackeray
- Govt calls meet on Indus Water Treaty; Water Resources Ministry, MEA to brief PM Modi