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DTC over-charging passengers, says consumer forum

Last Updated: Tuesday, June 5, 2012 - 14:22

New Delhi: The DTC is overcharging passengers, flouting law on fare with impunity, a Delhi district consumer forum has ruled, while asking the state transport authority to reign in it by ways, including cancellation of its licence.

"It is evident on record that the DTC is flouting the law with impunity and charging the consumers in excess of the notification," said East District Consumer Disputes Redressal Forum, adding that it has been violating the city government`s notification on bus fare.

"It is proved on record that the DTC is charging the public in violation of the notification issued by GNCT of Delhi and they are not allowing the public to travel to the distance to which they are entitled on a ticket paid by them," the forum said.

The forum`s order came on East Delhi resident CP Rai, accusing the DTC of over-charging passengers by violating the fare notification by "manipulating" the distance between two places.

The forum also referred to an old Delhi High Court order which had asked the Delhi State Transport Authority to reign in DTC as per the provisions of the Motor Vehicle Act.

"The High Court had ruled under Article 226 of the Constitution that the OPs (the STA and the DTC) are duty bound to charge fare in terms of the notification issued and they are under statutory duty that the same is strictly complied with.

"The STA has to ensure that provisions of the Motor Vehicle Act are strictly complied with. If any transporter, including the DTC is found to be violating the provisions of law of the notification in respect of fare, then they should take the step for cancellation of their permits. Nothing of the sort has been resorted by the STA despite the direction of the high court" the forum said.


First Published: Tuesday, June 5, 2012 - 14:22
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