Flying squads to prevent spitting in Metro, defacing property
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Last Updated: Sunday, May 02, 2010, 12:25
New Delhi: People who spit inside Metro system and deface its property can no longer get away easily with the DMRC constituting four flying squads to conduct surprise checks on almost-everyday basis and fine erring commuters.

The four flying squads, which conduct surprise checks in Metro trains and stations, detected about 195 cases of spitting and 62 cases of defacement of Metro property during March.

This is one of the number of measures the Delhi Metro Rail Corporation is taking to instill better civic sense among its commuters as part of its preparations for the October Commonwealth Games.

"The DMRC recently constituted four flying squads to conduct surprise checks almost on everyday basis on all routes to catch and fine commuters who spit and deface Metro property," DMRC Spokesman Anuj Dayal said.

He said station staff has been specifically directed to keep a close eye on commuters indulging in spitting, littering or defacing the Metro premises.

"Thousands of foreign visitors are expected to use the Metro system during the Games scheduled in October later this year, and the Delhi Metro wants to maintain world class civic standards in its trains and stations to welcome them," he said.

The station managers and controllers are authorised to realise penalty from the offending commuters and they have already been issued 'Authorised For Penalty' identity cards.

Lack of proper civic sense among the commuters is a major concern for the DMRC which has been taking a number of steps to impart the same to them.

Besides spitting and defacing of property, pushing each other, jumping on to the seats, not letting the passengers to get out from the train and obstructing the closing of doors are some of the problems encountered at crowded stations.

To deal with this, the DMRC has also roped in its volunteers and has asked them to promptly report cases of commuter misbehaviour to the Metro authorities.

The volunteers, DMRC officials feel, can educate people about the consequences of over-crowding and on why people should wait to board the trains patiently.

DMRC is asking the volunteers to tell passengers who sit on seats reserved for ladies and the physically challenged to vacate them for such people.

The Delhi Metro already has 400 volunteers under its Metro Citizens Forum whose mandate is to keep their "eyes and ears open" while in trains and station areas and inform authorities concerned of any incident.

"Besides the helpline number of the Metro, the volunteers have also been given the mobile numbers of many senior officials so that they can directly contact them if needed," Dayal said.

The DMRC will continue with these measures on its system from now on to ensure that cases of spitting or defacement of the Metro are completely brought under control, Dayal said.

Over 10 lakh people use the Metro on any working day and it is expected that the number would double by the time of the Commonwealth Games in October.


First Published: Sunday, May 02, 2010, 12:25

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