New Delhi: Metro commuters in the national
capital had a difficult time on Saturday as trains on two
over-crowded lines were delayed by at least 30 minutes during
the morning rush hour due to problems in the over-head
electrification (OHE) and software malfunctioning.
Services on the Line 3 (Dwarka Sec-21 to Noida City
Centre/Anand Vihar) and Line 2 (Jehangirpuri-HUDA City Centre)
were affected in the morning rush hours. The two lines account
for nearly 60 per cent of the total Metro ridership in Delhi.
While the delay on the Line 3 was due to "interlocking
problem" at the Dwarka Sector-21 station resulting in loss of
train identification numbers, trains on Line 2 were delayed
after a problem in the OHE was detected between Arjangarh and
Guru Dronacharya Metro stations in Gurgaon.
After the problem in OHE, which has become a very common
feature on this corridor particularly, trains were run on a
single track between the two stations from 6.15 to 11.55 AM, a
Metro spokesman said, adding that services between Central
Secretariat-Arjangarh and Guru Dronacharya-HUDA City Centre
were not affected.
However, passengers alleged that the trains were delayed
by at least 30 minutes on the line.
With the incident occurring during the morning rush
hours, there were long queues on platforms. People jostled
with each other to enter the trains.
This is the third incident in 20 days on the Metro
network due to a problem in the OHE. On November 19, train
services on the Gurgaon line were delayed for over four hours
due to a problem on the OHE system.
DMRC chief E Sreedharan has constituted a committee to
look into the November 19 incident and suggest steps to
prevent such incidents in the future.
Again on November 28, the same line witnessed disruption
of services for over an hour due to the same problem. On
December 3, trains were delayed by at least 30 minutes during
the morning rush hour due to a technical problem in a train.
On Line 3, trains were delayed for at least 30 minutes
after train identification numbers were lost resulting in the
non-movement of trains. This resulted in bunching of trains,
the spokesman said.
"Though the problem was rectified in around 15 minutes,
the bunching of trains on the line led to delays and normalcy
was restored after 40 minutes," the spokesman said.
Passengers claimed that the trains on the line, which
sees the maximum footfall of 6 lakh on weekdays, were delayed
for nearly an hour and there was no announcement on it.
Anamika, a media professional, said it took her more
than an hour to reach Rajiv Chowk from Dwarka.
"It usually takes 45 minutes. But I took double the time
today. It was very bad. The trains were over-crowded," she