New Delhi: Around 300 passengers of AI 317 flight had a harrowing experience on Sunday night when the Air India flight from Delhi to Mumbai was cancelled.
Reports say that Air India staff made the passengers run to various parts of the terminal on the pretence of boarding the flight.
The Air India flight was supposed to take off at 10:35 pm, but was declared cancelled at 4 am, causing much harassment to the passengers.
Reports further claim that the Air India had deployed only a single staff member to attend to such a big crowd.
Anguished by the AI management, the distressed passengers protested at the airport and shouted slogans against Air India.
Alarmed by the protest, the AI administration then accommodated the passengers on flights against cancellations after a long eight-hour wait.