J&K govt introduces bill for better delivery of public services

The Jammu and Kashmir government has introduced a bill in the Assembly that seeks to provide better delivery of public services to the people of the state within a specified time limit.

Last Updated: Mar 24, 2011, 20:15 PM IST

Jammu: The Jammu and Kashmir government
has introduced a bill in the Assembly that seeks to provide
better delivery of public services to the people of the state
within a specified time limit.

The bill was introduced yesterday by Chief Minister
Omar Abdullah in the Assembly.

The Chief Minister said that the bill would provide
relief to general public in getting their ration cards,
electricity and water connections, driving licenses and other
public services from the government functionaries.

He described the bill as path breaking and meaningful
effort in the direction of giving transparent administration
and good governance to the people.

The proposed legislation seeks to make every person
eligible in the state, to have a right to public services in a
transparent manner, demand preference of duties and functions
in accordance with the Act, hold the concerned designated
officer accountable for any service deficiency and ask for
compensation if the service is not provided or there is a
deficiency in the delivery.

In the statement of the objects and reasons, the
government states in the bill that the state government has
considered it necessary that the people of the state be
delivered public services within the stipulated time limit.

The bill, which is likely to be passed in the current
session, makes obligatory on the designated officer to provide
public service to the eligible persons within the time
specified and the specified time limit shall start from the
date when an application is submitted by eligible persons.

The applicant can go for an appeal if his application
is rejected by designated officer. If he is not satisfied with
the decision on first appeal, he can go for a second appeal.

The bill also provides for imposition of fine from Rs
500 to Rs 5000 on the first appellate authority, if it has
failed to decide the appeal of the aggrieved person without
any sufficient and reasonable cause.

PTI