K`taka police mulls SMS alert to complainants

Karnataka police will soon be providing "SMS" alerts to complainants on their FIRs over their mobiles saving them from the hassles of visiting police stations to learn about the status of their complaints.

Bangalore: Karnataka police will soon be
providing "SMS" alerts to complainants on their FIRs over
their mobiles saving them from the hassles of visiting
police stations to learn about the status of their complaints.

The SMS alert initiative planned in the IT hub of the
country is part of the reforms the Police Department has been
implementing to improve its work force efficiency and make
police people-friendly.

Karnataka DGP Ajai Kumar Singh said at a Police
Reforms Interactive Session here"soon FIRs will have a
column wherein you fill in your mobile number and SMS on the
status of the complaint will be sent to you".

Training programmes with suitable syllabus has been
designed to hone the investigation skills of police personnel
from the ranks of constable to ADGPs and such programmes are
being held in IIMs and Adminsitrative staff colleges of India,
Hyderbad, Singh said.

Steps are being taken to reduce the stress level among
police personnel, particularly among lower rung staff by
providing them with a "weekly off" and a day in a month is
devoted for hearing staff grievances, he said.

Karnataka is the first state in the country to have a
separate fund for police investigation, he said and outlined a
slew of measures like setting up of a toll-free help line in
DGP office and on having every third sunday in all police
stations as complaints or victims day to improve the working
of the police department.

The introduction of annual awards to personnel in
recognition of their good work has boosted the morale of the
staff, Singh pointed out.

PTI

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