Kozhikode: A chaotic situation prevailed at
the busy railway station here as glasspanes of the recently
inaugurated ticket-cum-reservation counter were smashed in a
scuffle involving a passenger and railway employee Wednesday.
Irked over undue delay in issuing tickets during peak
morning hours, a passenger standing in the queue had a heated
exchange with the employee at the counter after he
reportedly closed it soon after the Ernakulam bound Executive
Express from Kannur reached here around 0630 hours.
In the scuffle that followed, the railway employee is said
to have exchanged blows with the passenger and in the melee
the glasspanes of the ticket counter were smashed, injuring the
passenger identified as Ishaq, railway sources said.
The Railway Police has registered a case against the
staff member for alleged misbehaviour with the passenger.
The new counter at the Railway station was opened by
Minister of State for Railways E Ahamed on June 24 amid
concerns from the travelling public that the upgraded facility
would be of little help to passengers from one the busiest
stations in Kerala without posting new staff to man it.
Ahamed had assured to take steps to post additional staff to
man the counters.