Mumbai: National carrier Air India on Sunday
said it has set up a high level monitoring system at Indira
Gandhi International Airport Terminal 3 (T3) in Delhi to
ensure that flight operations are smooth and passengers get a
seamless connectivity between international and domestic
A nodal group of senior officers comprising executive
directors and heads of operating departments has been
constituted to resolve all operational issues, a release
issued here said.
Four working groups have also been formed, each of which
will be headed by a senior officer of the level of executive
director. Officers from various operating and support
departments have been assigned to these working groups for
deployment on round-the-clock basis from today, it said.
These working groups will monitor arrival and departure
of flights, delivery of baggage, facilitation of passengers
who miss connecting flights and information dissemination to
The executive directors of each of the working groups
have been fully empowered to take all operational decisions on
the spot to ensure that on-time performance is maintained and
to minimise the inconvenience to passengers, if and when
flights are delayed due to any reason, it said.
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