New Delhi: The Cabinet is likely to discuss
proposed amendments to the Consumer Protection Act this week,
which seek to make the law even more responsive to consumer
complaints through quicker disposal of cases.
"The Cabinet is going to take up the amendments in the
next meeting," a senior Consumer Affairs Ministry official
The Consumer Protection Act, 1986, has already been
amended thrice in the past.
In March, Minister of State for Consumer Affairs K V
Thomas had said on the eve of World Consumer Rights Day, "We
are in the process of bringing about further amendments to the
Act. We hope to finalise the draft and introduce the Bill at
the earliest (in Parliament)."
The proposed amendments will widen the scope of the Act,
facilitate quicker disposal of cases and rationalise the
qualifications of the members of the consumer forums at the
state level and national level, he had said.
Consumers often experience an `inordinate delay` in
disposal of their cases, despite the satisfactory performance
of consumer courts, he had noted, adding that swift clearance
of cases remains a priority area.
In 2008, Minister for Consumer Affairs, Food and Public
Distribution Sharad Pawar had said that the proposed
amendments would make the Act even more dynamic, responsive