New Delhi: Foreigners visiting India may now approach the Home Ministry directly if their applications for extension of visa are not resolved within 30 days.
The Home Ministry has decided that tourists can approach its foreigners division with the grievance if a decision is not taken by the concerned Foreigner Regional Registration Offices (FRRO) or Foreigners Registration Office (FRO) within 30 days of making the request.
The Home Ministry, however, made it clear that foreign nationals must visit the concerned jurisdictional FRRO or FRO first for such visa-related services before approaching the Home Ministry as it involves avoidable inconvenience, waste of time and financial burden to them.
The foreigners can also visit the Home Ministry in cases of medical emergencies, an official order says. The government also delegated various powers to the FRROs and FROs to offer services to visiting foreigners including registration, visa extension and visa conversion. If any service is required by a foreign national which is not covered in the above-mentioned delegated powers, even then the foreign national first visit the concerned FRRO or FRO and put in a formal request for the service, the order says.
The concerned FRRO or FRO will examine the matter in detail and if the official prima facie agrees with the request of the foreigner, he or she will forward the application to the Home Ministry for an appropriate decision. “”If the concerned FRRO/FRO feels that the foreigner is not eligible/fit for visa conversion/extension, he will straight away advise the foreigner accordingly," the order says.
The Home Ministry also requested foreigners to approach Visa Support Center on telephone numbers 011-22560198, 011-22560199 or email at visasupport@nic.In if their requests are not addressed within 30 days filing the application.