TRAI consults cable industry on consumer issues
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TRAI consults cable industry on consumer issues

Last Updated: Thursday, December 22, 2011, 23:22
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New Delhi: TRAI has sought the opinion of broadcasting and cable industry on issues like tariffs and payment mode for cable services, revenue sharing between stakeholders and addressing consumer issues to ensure smooth transition of the cable sector from analog to digital era.

Telecom Regulatory Authority of India (TRAI) officials said there are in all seven important areas where mechanisms need to be put in place before televisions across India enter the digital age.

"In order to facilitate this transformation, TRAI in consultation with the stakeholders has identified certain key issues that need to be determined," a TRAI official said. The key areas which TRAI has identified include Composition and Tariff of Basic Service Tier (BST), the Retail Tariff structure, Prepaid billing systems and interconnection issues.

Apart from these models of revenue sharing between (Multiple system Operators) MSOs and Local Cable Operators (LCOs), the issues pertaining to Quality of Service Standards for the consumers' benefit and setting up a mechanism for the redressal of consumer complaints.

Officials said that in a consultation paper, TRAI released today, all these seven areas have been dealt with broadly but a final roadmap for digitization could only be prepared after proper consultations are held with all the stake holders.

TRAI officials said the Broadcasting industry with about 150 million TV households is set for a major transformation. The analog nature of the cable TV service, which caters to around 94 million households, has been the roadblock in exploiting the full potential of the sector in the era of convergence. Parliament has in the winter session passed the Bill to amend the Cable TV Act paving the way for complete digitization in the country by 2014.

PTI

First Published: Thursday, December 22, 2011, 23:22

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