London: A dad`s plea to watch Facebook`s `Look Back` video of his deceased son got immense support and prompted the social networking giant to review how families can remember their loved ones through the site.
John Berlin had posted a YouTube clip asking to see a Look Back video for his son Jesse, who died in 2012, aged 22, which soon got a nod from Facebook authorities.
Berlin said that Facebook had agreed to create one such video as he didn`t have access to his son`s profile, adding that the site has also agreed to look at how they can better help families who have lost loved ones.
A Facebook spokeswoman said that the experience reinforced to them that there`s more Facebook could do to help people celebrate and commemorate the lives of people they have lost.
Facebook already has a "memorialising" process for profiles of deceased users in place, where family members can send links from newspapers and other sources confirming the news of someone`s demise and hold a virtual service for those who couldn`t attend the deceased`s funeral.