Chandigarh: Punjab Deputy Chief Minister Sukhbir Singh Badal on Friday said that the Commissioners of Police and SSPs would be held responsible for any laxity in implementing the services of `181 police helpline`, launched recently to curb crime against women.
The performance of every SSP would be under scan, the Deputy Chief Minister said.
Reviewing the functioning of `181 police helpline`, he said that districts Tarn Tarn, Gurdaspur, Amritsar and Ludhiana city were lagging behind in this regard which would not be accepted.
He asked Additional Director General of Police (Law and Order) Dinkar Gupta to personally look into the matter and take appropriate action, an official release said here.
Badal also took serious note of the 1,127 complaints against policemen and directed the ADG for fair and unbiased investigation.
He has asked all the SSPs in the state to strengthen the newly launched `181 Punjab Police helpline` in their respective districts with a view to ensuring complete security cover to the citizens and at the same time maintaining the secrecy of the caller.
Giving details regarding complaints on `181 helpline`, Gupta said that till date as many as 8,000 calls have been received out of which 2,323 calls were registered.
Women have started trusting `181 police helpline`, as the number to call when in distress, the ADG said.
Gupta said that about 80 per cent complainants were satisfied with the prompt action taken by the police in handling complaints on `181 helpline`.
Laying more stress on educating the people about the `181 police helpline`, Badal said that public should be made aware of this through properly managed advertisement campaign in the state so as to ensure the delivery of service up to ground level.