Move for legislation to prevent consumer harassment
The West Bengal government is planning to bring a legislation aimed at reducing harassment of consumers and ensuring justice.
Kolkata: The West Bengal government is planning to bring a legislation aimed at reducing harassment of consumers and ensuring justice.
With the legislation, consumers will get justice with prompt service without harassment, ADG (Law and Order) Banibrata Bose said here on Saturday after a meeting of the Consumer Affairs Department on preparation of the proposed Bill.
Consumers deprived of justice and harassed by delay in getting trade licenses or ration cards and in public service delivery cases, will get compensation and the officials causing the delay will be fined for harassment, Bose said.
The fine might be deducted directly from the salary of the official concerned. While a portion of it will be paid to affected consumers as compensation for the delay, the remainder will go to the government coffers, he said.
He, however, clarified that everything is at an early stage and the draft bill is being prepared.