Gen gap in workforce can make co more productive: Survey
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Last Updated: Wednesday, September 09, 2009, 16:33
  
New Delhi: The generational differences in the workforce can make a company more productive, if the firm manages diverse age groups effectively by varying its attitude towards rewards and communication styles, a survey says.

According to the survey by global workforce solutions provider Kelly Services, more than half of the Indian respondents (54 per cent) said the differences between Gen Y (aged 18-29), Gen X (aged 30-47), and baby boomers (aged 48-65) make the workplace more productive.

Just 23 per cent believe age differences interfered with productivity and 17 per cent said they made no difference.

'Kelly Global Workforce Index' survey said differences in communication style and attitudes toward rewards are key factors which managers should address in juggling needs of the three main generations in the Indian workplace.

It revealed that the youngest age group, Gen Y , was increasingly using instant messaging, but still all age groups mostly prefer face-to-face communication.

When receiving rewards and bonuses, many older workers like non-cash items such as time-off work and training opportunities, it added.

"When differences between age groups are harnessed effectively, they can provide a powerful stimulus to creativity and productivity," Kelly Services senior vice -president (Asia-Pacific) Dhiren Shantilal said.

Bureau Report


First Published: Wednesday, September 09, 2009, 16:33


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