World Cup ticketing website crashes, fans fume

Last Updated: Feb 21, 2011, 19:51 PM IST

New Delhi: The official ticketing website of the Cricket World Cup crashed on Monday amid a mad scramble for tickets for the tournament`s summit clash on April 2 in Mumbai.

The website, www.Kyazoonga.com, showed an error message soon after business began at 1pm IST, leading to fans venting their frustration by lashing out at the organisers at the website`s Facebook page.

"The (website) team is still working on it guys. Please bear with us. We understand your frustration and feel your pain. We are working non-stop to get you the tickets you need. Rest assured, not a single ticket that was meant for sale has been sold yet. We can`t wait to get them to you as soon as the site is back up," a statement said.

"We are facing absolutely unprecedented amounts of traffic from all over the world, with hundreds of millions of people hitting at once. Some of you may have trouble accessing the site. It seems that cricket fever has surpassed all anticipations and expectations. Please bear with us as our global network team works on," the statement added.

But the fans expressed their anger through the feedbacks to the Kyazoonga.com statement, with some saying that it was a "disgrace" that the tickets for the final were not available.

Some said the company should have been prepared for the huge demand in cricket-crazy India.

"If you couldn`t handle this crazy traffic then you shouldn`t have been responsible for the tickets in the first place," posted one.

"You only have 1,000 tickets to sell online for the World Cup final - how could you not expect insane traffic?" said another.

Others speculated that tickets had already been handed out to officials at low prices or free of charge and they will not be sold at counters in a repeat of the 2010 Commonwealth Games, where many tickets were distributed to bureaucrats and politicians.

Just 4,500 tickets are on sale for public for the April 2 final at the historic Wankhede Stadium in Mumbai, with the rest being distributed through clubs and other cricket authorities.

There was not much interest on other non-India matches, even the tie between South Africa and the West Indies in Feroze Shah Kotla here on Thursday.

"Tickets to the SA v WI Feb 24th match at Delhi which arrived from the DDCA on Saturday have been shipped on Monday, Feb 21st for domestic delivery by Tuesday, Feb 22nd.

For venue pick-up customers, please visit the KyaZoonga pick-up counter at the Ambedkar stadium on the 22nd and 23rd from 11am thru` 5.30pm," a statement by the website said.

"Just stop changing topics and instead fix the main issue of WC Finals tickets," one reply on Kyazoonga.com facebook statement said.

"No one here today is not interested in any other ticket other than the finals. So please do understand our emotions," another fan wrote.

Earlier in the day, Kyazoonga.com had announced that the tickets for the semifinals and the final will be available from 1pm IST on Monday.

PTI