BPO

Job growth falls to 7-year low in 2015: Labour survey

Job growth falls to 7-year low in 2015: Labour survey

Employment generation in eight key sectors, including gems & jewellery, handloom, leather and automobiles, was at seven-year low of 1,35,000 jobs in 2015, a survey by Labour Bureau showed.

Genpact may hire over 10,000 people by end-2016

Genpact may hire over 10,000 people by end-2016

BPO services provider Genpact may recruit over 10,000 people by the end of next year, a senior official of the company said Monday.

Blackstone buys back BPO biz from Serco for Rs 2,558-cr

Blackstone buys back BPO biz from Serco for Rs 2,558-cr

Global private equity major Blackstone has bought back the BPO business (then known as Intelenet) from Britain's Serco Group for 250 million pounds (about Rs 2,558 crore), four years after it exited.

Indian healthcare BPO facing stiff competition: Study

Indian companies operating in the business process outsourcing (BPO) in healthcare sector are facing stiff competition from their Filipino counterparts.

Genpact Q2 net up 28% to $63 mn; inks $1.15 bn credit facility

BPO major Genpact has reported a 28 percent rise in its net profit at USD 62.70 million (around Rs 400 crore) for the second quarter ended June 30.

BPO policy for small towns soon: Ravi Shanka Prasad

The government will soon finalise the policy that aims to encourage setting up of BPOs in small towns.

AkzoNobel extends IT services contract with Infosys BPO

IT services major Infosys Tuesday said paints and coatings maker AkzoNobel has extended partnership with its subsidiary Infosys BPO.

TCS BPO head Abid Ali Neemuchwala quits

Abid Ali Neemuchwala, head of the BPO arm of Tata Consultancy Services, has put in his papers after spending over 23 years in the company.

Hyderabad: cab-driver arrested for filming sleeping woman passenger

A cab driver was on Tuesday arrested here on the charge of filming a lady passenger in an "indecent" manner, police said.

Infosys BPO to fire more Sr executives over Apple payment issue

Infosys, which had sacked its BPO unit CFO Abraham Mathews, is looking at firing few more senior executives for allegedly overcharging Apple Inc for IT support services.

Infosys names new CEO, CFO for BPO arm

Global software major Infosys Ltd. has appointed Anup Uppadhayay the new chief executive officer (CEO) and Deepak Bhalla the new chief financial officer (CFO) of its Business Processing Outsourcing (BPO) subsidiary.

TCS opens Saudi Arabia's first all-woman BPO centre

India's largest software exporter TCS on Sunday said it has opened Saudi Arabia's first all-female business process centre, which will provide employment to up to 3,000 women in three years.

BPO employee gang-rape: Court to pronounce verdict on September 22

A Delhi court on Monday reserved its verdict for September 22 in the sensational abduction and gang-rape case of a 30-year-old BPO executive from the Northeast in Dhaula Kuan in 2010.

Wipro inks $1.1bn IT deal with ATCO: acquires IT arm for $195mn

Wipro has entered into a multi- million dollar dual pact with ATCO through which India's third largest software services company will provide a complete suite of outsourcing solutions to the Canadian firm as well as acquire its IT services arm.

BPOs, KPOs fall under the EPFO's social security net: Govt

Business Processing Outsourcing (BPO) and Knowledge processing Outsourcing (KPO) firms are covered by the retirement fund body EPFO, Parliament was informed Monday.

Aegis hunts for acquisitions in Japan, Korea & Spain

A day after selling off a major chunk of its BPO business, Essar Group firm AGC Holdings is now hunting for acquisitions in untapped markets like Korea, Japan, Spain and Columbia.

Genpact appoints Edward J Fitzpatrick as CFO

BPO major Genpact on Friday said it has appointed Edward J Fitzpatrick as its chief financial officer with effect from July 15, 2014.

Sundaram BPO arm to hire over 100 professionals in Chennai

Sundaram Business Services (SBS), the BPO arm of Sundaram Finance, on Wednesday said it will hire over 100 accounting professionals at its Chennai facility within 6-9 months.

Aegis to acquire Malaysia BPO firm for Rs 43 cr

Aiming to expand its footprint in Southeast Asia, China, Korea and Japan, the USD 39 billion Essar Group's business process outsourcing arm Aegis will acquire Malaysia-based BPO firm Symphony Assets.

Business Process Outsourcing or Managing?

The BPO industry has matured and is today more of a partner to its customers. Susir Kumar, CEO, Serco Global Services, discusses the latest trends in the sunshine sector with Prachi Rege.