BPO

Business Process Outsourcing or Managing?

The BPO industry has matured and is today more of a partner to its customers. Susir Kumar, CEO, Serco Global Services, discusses the latest trends in the sunshine sector with Prachi Rege.

BPO firm driver held for dropping woman employee at lonely spot in Delhi

The driver of a Gurgaon-based global business process outsourcing firm has been arrested for allegedly violating Delhi Police`s order of dropping a woman employee, returning home at odd hours from work, at her doorsteps.

Anonymous call to BPO employee to carry out blasts

An anonymous call to a Noida
BPO employee asking him to carry out blasts at important
places in the district on Delhi`s outskirts on Thursday threw
authorities into a tizzy.

Dhaula Kuan molestation: Police to act against BPO

Delhi Police said it was contemplating action against the company which did not
provide a pick-up cab at the doorstep of a woman employee who was attacked by a drunk youth.

BPO rapped, cab driver held for not dropping woman home

A Gurgaon-based BPO was sent a notice Tuesday after its cab driver flouted a Delhi Police order by not dropping a woman staffer at her doorstep late Monday, police said.

Delhi rape: 3 accused refuse identification parade

Three of the five persons, who
were arrested in connection with the abduction and rape of a
BPO employee in south Delhi, on Tuesday refused to undergo a test
identification parade.

Gang leader arrested in Delhi BPO rape case

The leader of a five-member gang
which had allegedly abducted and raped a 30-year-old call
centre employee here, was tonight arrested from neighbouring
Haryana, police said.

Two arrested for BPO employee`s murder in Noida

Two criminals were on Friday arrested
in connection with the robbery and murder of a BPO employee,
police said.

Delhi Police to make dropping of BPO staff at homes compulsory

Delhi Police will make it
mandatory for call centres to ensure that their employees are
dropped at their homes and are accompanied by security guards.

Delhi rape: Police blames BPO companies

Putting the security of employee into the court of BPO companies who usually operate at odd hours, the Delhi Police on Wednesday said they would get strict with the rules for these companies.

Delhi rape: Rs 1L reward for info on accused

Not making much headway in the rape of a northeastern woman that shocked the capital last week, Delhi Police Wednesday announced a cash reward of Rs.1 lakh for information about the four accused.

BPO employee rape: Sketch of third suspect released

Delhi Police on Tuesday released
the sketch of a third suspect among the five men who abducted
and raped a 30-year-old BPO employee last week besides
impounding a truck which could have possibly been used in the
crime.

No arrests so far in BPO employee gangrape case

No arrests have been made so far in the gangrape of a BPO employee in Delhi,a day ago, police said.

BPO coming up in Andhra Pradesh jail

In a bid to help prisoners lead a meaningful life and better integrate into society after their release, Cherlapally Central Jail here will set up a first-of-its kind business process outsourcing (BPO) centre.

Bangalore: No verdict in Pratibha case for now

A local court Friday deferred BPO employee Pratibha Srikanthamurthy’s rape and murder case till September 27.

Pratibha murder case hearing adjourned to Sep 17

A fast track court here will on Wednesday deliver its verdict in the rape and murder case of Pratibha Srikant Murthy, an employee of a BPO in Bangalore, who was allegedly raped and murdered in 2005.

UK firm to set up BPO centre in Shimoga

Coinciding with the visit of
British Prime Minister David Cameron, the U.Ks Xchanging PLC
today signed an agreement with the Karnataka Government to
establish a state-of-the-art BPO Centre in Shimoga.

Andhra to have India`s first BPO in jail

As part of jail reforms, govt will allow pvt industry including BPOs to set up their units in prisons.

Infosys BPO to provide F&A services to Philips in Brazil

Infosys BPO, the business process
outsourcing subsidiary of Infosys Technologies, on Tuesday said it
will provide finance and accounting (F&A) services to Philips
in Latin America.

`BPOs to be taxed under new government code`

Business Processing Outsourcing (BPO) centres in India would be subjected to taxation under the new proposed Direct Tax Code (DTC) but some clarifications, especially on double taxation, were still needed, an expert said.