Last Updated: Tuesday, December 03, 2013, 22:08
British energy giant Npower Tuesday defended its decision to outsource hundreds of UK jobs to India, saying it will lead to "better service" for clients.
Last Updated: Tuesday, November 26, 2013, 23:32
The BPO industry has matured and is today more of a partner to its customers. Susir Kumar, CEO, Serco Global Services, discusses the latest trends in the sunshine sector with Prachi Rege.
Last Updated: Tuesday, September 24, 2013, 19:29
TCS and General Electric will own 76 per cent and 24 per cent, respectively, of the equity in the new venture, TCS said today in a statement.
Last Updated: Monday, September 23, 2013, 18:00
BPO major Convergys is confident about India's growth story, which is one of the reasons behind the firm investing over USD 25 million (about Rs 157 crore) in centres and real estate in the country.
Last Updated: Thursday, September 19, 2013, 09:33
After developed markets like the US and Europe, the Middle East is rapidly emerging as the next big destination for India’s business process outsourcing (BPO) firms and software services providers.
Last Updated: Thursday, August 29, 2013, 22:02
Essar Group firm Aegis Thursday said its joint venture firm, Contact Centre Company (CCC), has won a multi-million dollar contract from Saudi Telecom Company (STC) to provide business process outsourcing (BPO) services related to human resources (HR).
Last Updated: Monday, August 26, 2013, 14:02
Reacting to the news that was announced post market hours on Friday, shares of the company opened higher and further climbed 6.66 percent to Rs 128.8 on the BSE.
Last Updated: Friday, August 02, 2013, 18:35
India's Knowledge Process Outsourcing (KPO) industry may touch USD 30 billion by 2015 from the existing USD 20 billion, on the back of growing demand for knowledge-based services, a study said.
Last Updated: Wednesday, July 17, 2013, 15:39
IT market is forecast to grow 2.8 percent in US dollar terms and 5.1 percent in constant currency from 2012, Gartner said in a statement.
Last Updated: Tuesday, July 09, 2013, 10:53
Australia's national telecom company Telstra will outsource 170 jobs from one of its fastest-growing business units to India from October.
Last Updated: Monday, May 13, 2013, 19:47
Placed at number three in the 2013 list, Wipro''s ranking has moved up by four places from the previous year.
Last Updated: Friday, May 10, 2013, 17:52
Outsourcing of jobs by global financial institutions to Indian shores has come under scanner, with the perpetrators of a USD 45-million worldwide ATM heist apparently breaching computer systems of a payment processing firm in India for their con job.
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