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E-commerce sales to touch Rs 11,000-13,000 crore in Oct: RedSeer

Driven by festive offers and discounts on their platforms, e-commerce companies are expected to register transactions worth Rs 11,000-13,000 crore (USD 1.7-1.9 billion) in October, a report said.

Now, talk to businesses directly on Twitter

Now, talk to businesses directly on Twitter

Twitter has launched new feature that will allow businesses to directlyd receive messages from customers.

DNA: Analysis on how fraud builders are duping their customers

High court had sent the owners of Unitech Builders to jail when the court learnt that the builders are duping their customers. Watch this video to know the full story.

India rate cut tempts shoppers to buy new cars, major appliances

India kicks off its two-month religious festive period on Monday, a time considered auspicious to buy big-ticket items such as cars, and when promotions abound.

TRAI proposes telco to compensate mobile subscribers for call drops

Plagued by the problem of call drops, telecom regulator TRAI on Friday proposed that service providers should compensate mobile subscribers for call drops and poor quality of services.

Telcos must inform users about data usage: TRAI

India's telecom regulator TRAI has made it mandatory for telecom operators to issue notices in form of USSD or SMS about data usage to its customers at regular intervals.

Shopkeepers still charge extra 2% on card payments, defying RBI norms

The Reserve Bank of India has said that shopkeepers can't charge extra 2% on payment done through card.

Shocking: Data service providers selling your personal info for mere 20 paisa!

Data service providers selling your personal info for mere 20 paisa!

Assocham seeks RBI intervention on bank holidays

The holidays will disrupt financial transactions in the stock markets, normal commercial deals, export shipments, import consignments and salary payments, Assocham said.

Companies reap more rewards if they thank their customers

A new research has found that companies, who usually don't acknowledge customers who fill those ubiquitous satisfaction surveys, can reaps huge rewards if they thank their customers.

Clothes store in China sparks racism row by banning customers

A clothes store here has sparked a racism row by banning Chinese customers from its premises.

Good customer service gains from competitors

One firm's loss can be another's gain! Savvy businesses can win over customers who walk away unhappy with another firm's services, new research has shown.

Good customer service key for businesses in India: Survey

Also, out of 10 Indian consumers 7 have used social media for customer service response, the study said.

RBI asks banks to partially freeze KYC non-compliant accounts

Customers, who have not complied with KYC requirements despite repeated reminders, may face trouble with RBI Tuesday asking banks to partially freeze and subsequently close such accounts.

With a new design language, Tata Motors hopes to woo customers

Tata Motors is giving a stronger focus on the design of its cars, from planning product life cycle in a better way to incorporating Indian elements to its future models.

Amazon unleashes 10 new TV pilots for customers to judge

Building on its first foray into original programming, Amazon rolled out 10 new pilot shows in the United States and Britain on Thursday and invited customers to judge which ones should go into production.

Most brands ‘ignore customer complaints’ on Facebook, Twitter

The study conducted by YouGov revealed that the majority of brands do not take on board social media feedback and improve customer satisfaction.

SBI customers could face hitches on Nov 8 & 9

Services in SBI`s
nearly 13,500 branches across the country could be affected
for two days as its officers have given a strike call on
November 8 & 9.

Social networking site to rate grocery shops

The website launched by Buchanan Group will encourage grocery shoppers to become members of the community network and share their experiences on new products to assist others in making wise shopping decisions.

No more women masseurs for male customers in Hyderabad

The city police have clamped a
ban on employing women at massage centres that provide
services to male customers.