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HDFC Ergo signs outsourcing pact with Accenture

Last Updated: Wednesday, June 25, 2014, 17:24

Accenture will maintain and upgrade HDFC Ergo's existing digital channels, including web portals and mobile applications.

iGate unveils new brand identity

Last Updated: Monday, May 12, 2014, 16:36

US-based outsourcing services firm iGate on Monday unveiled a new identity saying that the logo has been designed to showcase a refreshed vision, mission and core values.

Leaving the dream: Infosys battles worker exodus

Last Updated: Sunday, May 11, 2014, 10:15

Annual revenue in the year to end-March rose 24.2 percent, lagging growth of 29.9 percent at TCS.

Cargill to outsource IT infra operations to TCS

Last Updated: Friday, March 28, 2014, 14:51

US-based agro processing major Cargill will outsource some of its global IT operations to India's largest software services exporter Tata Consultancy Services (TCS).

iGate to sell bonds worth $325 Mn;use proceeds to repay debt

Last Updated: Friday, March 14, 2014, 23:02

US-based outsourcing firm iGate today said it will sell bonds worth USD 325 million (about Rs 1,990 crore) and the firm intends to use the proceeds from the sale to repay a USD 770 million (around Rs 4,175 crore) debt.

Morgan Stanley to open new outsourcing centre in Bangalore

Last Updated: Monday, December 23, 2013, 22:34

American investment bank Morgan Stanley will be opening its third outsourcing centre in the country at Bangalore next year.

Outsourcing jobs to India to offer better service: Npower

Last Updated: Tuesday, December 03, 2013, 22:08

British energy giant Npower Tuesday defended its decision to outsource hundreds of UK jobs to India, saying it will lead to "better service" for clients.

Business Process Outsourcing or Managing?

Last Updated: Tuesday, November 26, 2013, 23:32

The BPO industry has matured and is today more of a partner to its customers. Susir Kumar, CEO, Serco Global Services, discusses the latest trends in the sunshine sector with Prachi Rege.

TCS, GE and Saudi Aramco set up all-female BPO in Saudi Arabia

Last Updated: Tuesday, September 24, 2013, 19:29

TCS and General Electric will own 76 per cent and 24 per cent, respectively, of the equity in the new venture, TCS said today in a statement.

Convergys confident about India growth; investing $25-mn

Last Updated: Monday, September 23, 2013, 18:00

BPO major Convergys is confident about India's growth story, which is one of the reasons behind the firm investing over USD 25 million (about Rs 157 crore) in centres and real estate in the country.

New opportunities, threats rise for India BPO business

Last Updated: Thursday, September 19, 2013, 09:33

After developed markets like the US and Europe, the Middle East is rapidly emerging as the next big destination for India’s business process outsourcing (BPO) firms and software services providers.

Aegis JV bags BPO contract from Saudi Telecom Company

Last Updated: Thursday, August 29, 2013, 22:02

Essar Group firm Aegis Thursday said its joint venture firm, Contact Centre Company (CCC), has won a multi-million dollar contract from Saudi Telecom Company (STC) to provide business process outsourcing (BPO) services related to human resources (HR).