Government on Thursday ruled out setting
up an ombudsman to redress complaints of poor mobile telephony
services like call drops saying state-run BSNL/MTNL
were taking effective steps to upgrade technology.
Bharat Sanchar Nigam Limited (BSNL)
on Monday launched its new service delivery platform `BSNL Live`- a
web portal that would offer video on demand, movie streaming for
its 3G customers for the first time in the country.