As per RBI directions, customers using Paytm FASTag can utilize their balance till March 15, after which they will have to deactivate it and seek refund if any
Go to your Paytm App and login to your account
You will find ‘FASTag’ on the top
Select ‘Manage FASTag’ from the ‘Services’ section
Select the FASTag that you want to deactivate
Punch in the required details like your mobile number and other details for verification
Scroll down to the bottom of the page and select ‘Help & Support’
Select ‘Need help with non-order related queries’ and ‘Queries related to updating FASTag profile’ option
Select ‘I want to close my FASTag’ and press confirm button
Select FASTag account and also select from the reasons for closing it
Your amount will be refunded. You can't reactivate the same FASTag that has been deactivated