When you are listening to someone, make eye contact with them. Steer clear of the window, computer screen scanning, and texting or paging through your phone.
pay attention to nonverbal cues such as facial expressions, voice tone, and body language that often conveys more information than words alone.
Resist the urge to interrupt while someone is talking. Allow them to express themselves fully before giving your response.
Listen with a non-judgemental and accepting attitude where the speaker feels comfortable sharing their thoughts and feelings.
By asking thoughtful and open-ended questions, you can encourage the speaker to share more about their thoughts which can help you get a deeper understanding of the speaker's perspective.
Minimise any distractions like reducing the amount of time you spend on mobile, computers, and paperwork so that you can concentrate entirely on the speaker.
Avoid drawing conclusions prematurely when listening to someone since you might do so based on insufficient information. As they continue speaking, pay attention to them.
When we are preoccupied with formulating our response, we tend to overlook important details, nuances, and underlying emotions in the speaker's message.
Avoid becoming impatient by displaying acts like checking your watches and tapping your feet, since they make the conversation feel uncomfortable and unwelcome.
When you are listening, try to see the issues from the speaker’s perspective. If the speaker says something that you disagree with, then wait and let them finish.