Air India Recives Show Cause Notice From Aviation Watchdog ‘DGCA’ For THIS Reason

The Directorate General of Civil Aviation has sent a show-cause notice to Air India for not complying with the provision of relevant Civil Aviation Requirements.

Aviation watchdog DGCA has issued a show cause notice to Air India for non-compliance with norms pertaining to facilities that are required to be provided to passengers. Last year, the regulator imposed a penalty of Rs 10 lakh on Air India for not complying with the provisions of the Civil Aviation Requirement (CAR) on denied boarding of passengers. In order to ensure compliance with passenger-centric CARs, the Directorate General of Civil Aviation (DGCA) on Tuesday said it has been carrying out inspections of scheduled domestic airlines at various major airports on a continuing basis since May 2023.

"During the inspections of the airlines, it was observed that Air India was not complying with the provisions of the relevant CAR. "Accordingly, a show cause notice has been issued to Air India seeking their response for non-compliance to the provisions of the CAR," the DGCA said in a release. There was no immediate comment from Air India about the show cause notice.

The regulator also said it is imperative to continuously strengthen the rights of the passengers and ensure that the airline operates under harmonised conditions in line with the best global practices. Domestic air passenger traffic has been rising in India, which is one of the fastest-growing civil aviation markets in the world.

Furthermore, passengers travelling on Air India flights from airports in the national capital and Punjab will be subject to additional checks, and the issuance of visitor entry tickets has been stopped at the Delhi airport till November 30 amid increased threat perception, according to sources.

Apart from the issuance of temporary airport entry passes, entry of visitors to the terminal building of Indira Gandhi International Airport (IGIA) has been banned till November 30, they added. The Bureau of Civil Aviation Security (BCAS) issued a circular in this regard.