Passenger Misbehaves With Cabin Crew On Goa-Bound Air India Express, Deboarded At Bengaluru Airport

Air India Express filed a complaint against the disruptive passenger at the Bengaluru Airport Police Station, said the airline spokesperson.

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An Air India Express passenger, travelling on Bengaluru-Goa flight was offloaded from the flight after he allegedly misbehaved with cabin crew while boarding the flight from Bengaluru airport. The airline filed a complaint with the Bengaluru Airport Police Station and said the unnamed passenger behaved in an inappropriate manner with the cabin crew. However, the budget airline has not revealed the details of the incident that happened on September 22, 2023. 

"A passenger behaved in an inappropriate manner with our cabin crew while boarding a flight from Bengaluru to Goa. He was offloaded immediately, and a complaint filed with the Bengaluru Airport Police Station," reported IAN, quoting an airline spokesperson.

"We also initiated action in accordance with our disruptive passenger handling policy and relevant regulations concerning the safety and comfort of passengers and airline personnel. We prioritise the security and well-being of our guests and crew. We have a zero-tolerance approach to disruptive conduct on our flights," said the spokesperson.

This incident comes days after a passenger attempted to open the emergency exit door cover prior to take-off on a Chennai-bound IndiGo flight, leading to a state of panic among fellow passengers. This incident had unfolded during the early hours of Wednesday aboard a flight originating from Delhi en route to Chennai.

The passenger responsible, known by the single name Manikandan, was subsequently handed over to the Central Industrial Security Force (CISF), a federal police force, by the flight crew upon arrival in Chennai.