60% digital businesses to face service failures by 2020: Gartner

Zee Media Bureau

New Delhi: Around 60 percent of digital businesses face the future of major service failures due to inadequate risk management skills of IT security teams, said a special report by market research firm Gartner.

Gartner has laid out the timeline of as close as 2020, sounding a clarion call organisations to brace up the skills of their IT teams to manage cyber security better.

"Cyber-security is a critical part of digital business with its broader external ecosystem and new challenges in an open digital world," said Paul Proctor, Vice President and Distinguished Analyst at Gartner, in a statement on Monday.

"Organisations will learn to live with acceptable levels of digital risk as business units innovate to discover what security they need and what they can afford. Digital ethics, analytics and a people-centric focus will be as important as technical controls," the report added

The areas of focus as per Gartner are: leadership and governance, the evolving threat environment, cyber-security at the speed of digital business, cyber-security at the new edge, people and process.

The report said lack of directly owned infrastructure and services outside of Information Technology's (IT) control will also need to be addressed by cyber-security experts of organisations.