Busy Infotech announces launch of 'BUSY 16'

New Delhi: BUSY Infotech Private Limited, developer of BUSY; India`s leading business accounting software for SMEs with over 6, 00,000 users in over 20 countries, announced the launch of its new avatar BUSY 16.The all new BUSY 16 encompasses plethora of new features that includes customer management features like enquiries management, customer support management and other power features like scheme management (FMCG / Retail), indent management and party dashboard designed to enhance the business management capabilities of SMEs, thus helping them grow their business to the next level.In BUSY 16, user can now manage both enquiry management (pre-sales) and support management (post-sales) processes efficiently. Enquiry management helps users to keep track of calls received for product enquiry and record further actions taken on them including details of executives who have handled the call.Support management helps keep record of support provided to the existing customers via any medium, i.e. phone call, SMS, Email, online support and so on. Major highlight of the support feature is that a User can effortlessly track complete warranty and AMC details of product sold to the customers.With BUSY 16, user can easily create and implement any type of scheme in BUSY such as buy two get one free, extra discount for purchase more than a specified quantity and so on.

Schemes can be applied for a given date range like festivals or for a given time period like happy hours.Purchase Indent feature helps manufacturing units plan their material requisition properly. For other companies, this feature helps in tracking the consumables required in various departments and their delivery afterwards.BUSY 16 comes with a powerful party dashboard, which displays various details of a party on a single screen. Details such as party balance, address details, last transactions, pending bills, pending orders, pending warranties/AMC and a lot of other information can be configured easily to suit user`s requirement. This party dashboard can be invoked at the time of data entry and helps user in taking smart business decisions.It comes in three editions with each edition addressing needs of a specific target group within MSMEs. Basic edition for traders and distributors requiring basic features, standard edition for traders, retailers and manufacturers requiring basic feature plus manufacturing and trading excise and enterprise edition packed with complete business management solutions, essential for smooth functioning of small and medium enterprises.Speaking on the occasion Dinesh Kumar Gupta, Managing Director, Busy Infotech Pvt. Ltd says, "In today`s fast-paced and highly competitive business scenario, companies critically need to integrate people, information and processes in order to run their businesses effectively and efficiently.""They also need to collate, analyse and interpret various streams of organizational data in order to gain meaningful insights into their operations across diverse functions. BUSY 16 - The complete business management software for SMEs, enable you to overcome such business challenges," Gupta added."BUSY 16 is a sought-after business solution across geographies, industry verticals and customer segments like FMCG, retail, manufacturing, distribution and service. With small and medium enterprises as its customer base, BUSY takes pride in offering comprehensive and leading-edge business solutions to augment your business growth." he further added.