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ICICI OneSource acquires FirstRing
Bangalore, July 31: ICICI OneSource (I-OneSource), one of India`s leading business process outsourcing (BPO) providers, on Thursday announced it has entered into an agreement to acquire FirstRing, a Bangalore-based contact centre.
Bangalore, July 31: ICICI OneSource (I-OneSource), one of India's leading business process outsourcing (BPO) providers, on Thursday announced it has entered into an agreement to acquire FirstRing, a Bangalore-based contact centre.
Details of the transaction were not disclosed.
FirstRing, established in May 1999, as one of the earliest entrants into the third party BPO space in India, has over 800 employees and a 650-seat facility located at Information Technology Park Limited here, an I-OneSource release said.
FirstRing services more than ten US-based clients and its investors include WestBridge Capital Partners, the Hero Group and Ravi Sethi, a Silicon Vally entrepreneur. The company focuses on voice-based services and has a strong presence in the financial services industry, the release said.
ICICI OneSource, founded in December 2001, is one of the largest and fastest growing Indian BPO providers, with 2,700 employees and 1,350 seats across three operational centres.
Bureau Report
FirstRing, established in May 1999, as one of the earliest entrants into the third party BPO space in India, has over 800 employees and a 650-seat facility located at Information Technology Park Limited here, an I-OneSource release said.
FirstRing services more than ten US-based clients and its investors include WestBridge Capital Partners, the Hero Group and Ravi Sethi, a Silicon Vally entrepreneur. The company focuses on voice-based services and has a strong presence in the financial services industry, the release said.
ICICI OneSource, founded in December 2001, is one of the largest and fastest growing Indian BPO providers, with 2,700 employees and 1,350 seats across three operational centres.
Bureau Report