New Delhi, Nov 08: Call centre solutions company Concerto Software Inc has bagged 20 new customers in India during 2002 and generated revenues to the tune of five million dollar, James D Foy, president of the company, said. "India is one of the most crucial markets for Concerto and has immense potential. We see a strong opportunity for further growth in this region and will be making significant investments and strengthen the relationship with distribution partners so that it emerges as the hub for Asia-Pacific region", he told reporters in a tele-conference.

The company has won 20 new customers in India over the last one year and has raked in revenues worth five million, he said adding the revenue growth was 50 per cent.

The company already has 70 customers in India including Wipro Spectramind, Essar, Global Telesystems, NIIT Smartserve among others. Concerto recently entered into an agreement of merger with Melita International, a player in the same space. The merger is expected to be completed by early next year and will see Concerto with a revenue base of 150 million dollar.

"We believe the merger will have a positive impact on both the companies, Alpa Shah, VP, analyst firm Frost & Sullivan, said.

Bureau Report