Xiaomi India smartphone exchange programme: All you need to know

New Delhi: Chinese handset maker Xiaomi has introduced a new program –Mi Exchange –which  lets you exchange your old smartphone for a new Xiaomi smartphone.

Mi Exchange programe has been made in collaboration with Cashify. Users will have to bring their old smartphone to a nearest Mi Home and depending on their phone's condition, Cashify team will propose a suitable price for the device.

Users will get the returns based on the market conditions and they can use the same amount to get a discount for new Xiaomi smartphone.

Xiaomi India has tweeted:

Announcing #MiExchange! Now exchange your old phone at best prices instantly for a brand new Xiaomi smartphone at a Mi Home near you! pic.twitter.com/4jWbbPPZ8x

— Mi India (@XiaomiIndia) November 21, 2017

Terms and conditions for the Mi Exchange Program

•     The phone exchange program is run by Cashify at all Mi homes.
•     Customer can only exchange any one device (in Cashify Portfolio) with an available Xiaomi phone at Mi home.
•     The resale value of the phone based on Cashify inbuilt application. The evaluation of the phone is purely based on the old phone condition.  
•     There is no negotiation on the proposed exchange price by the store staff.
•     The customer gets an e-receipt through Cashify for his old phone.
•     The customer can also get a pickup service of the old phone if required that shall be supported by Cashify. In this case, he pays the complete amount for the new phone at the store during the time of purchase and schedules a pickup call. Cashify shall be sending an executive to collect the device as per the decided time and pays the customer. In this process, all issues are addressed by Cashify. Xiaomi has no involvement in the process.
•     Once the exchange is made, the customer would not be entertained to do any further changes.