Facing Difficulty in Booking Train Tickets Online? Indian Railways Announces BIG Step for Passengers

Besides increasing the capacity of Indian Railways for tickets, the Railway Minister also announced that the capacity to attend enquiries will also be increased, reports PTI.

Railway Minister Ashwini Vaishnaw announced on Friday that the railroads intend to increase their capacity for issuing tickets from 25,000 to 2.25 lakh per minute and for responding to inquiries from 40,000 to 4 lakh per minute. The minister added that a goal has been set to build additional railroad tracks for 7,000 kilometres in the fiscal year 2023–2024 during a press conference held here. "We plan to improve the passenger reservation system's back-end infrastructure. There will be a significant improvement, almost 10 times... In terms of hardware, software, and also website speed. At present, the capacity of ticketing is around 25,000 tickets per minute. The target is to upgrade it to 2.25 lakh per minute," he said.

"The capacity for attending to enquiries will also be upgraded from 40,000 per minute to 4 lakh per minute, Vaishnaw added. He also announced that "Jan Suvidha" convenience stores will be constructed at 2,000 railway stations across the country, which will remain open round-the-clock. "The stores will have all stock of daily usage items, which the passengers can simply pick on their way back home after deboarding," he said.

The minister said that the 2022-23 target of laying railway tracks for a distance of 4,500 kilometres (12 kilometres per day) has already been achieved, adding, "Before 2014, this used to be four kilometres per day. The railways has set a target of laying new railway tracks for a distance of 7,000 kilometres next year. These tracks will include new lines, doubling, and gauge conversion".

The minister informed that so far, 594 outlets have been opened at 550 stations under the One Station One Product (OSPS) scheme. "The number of these stations will be taken up to 750 this year," he said. OSPS aims to encourage indigenous and specialised products and crafts of India by providing display and sale outlets on railway stations across the country.

Vaishnaw also said that with the highest-ever capital outlay for the railways in the Union Budget 2023-24 at Rs 2.40 lakh crore, Vande Metro, a mini version of the Vande Bharat Express trains, will be developed by the railways for people living around big cities to travel to and fro in comfort, between their place of work and hometowns.

With PTI Inputs