Mumbai, Sept 07: MTNL, the state-owned telecom service provider, has roped in Siemens Information Systems Ltd to prepare business blueprint for its Internet and BPO subsidiary Millennium Telecom Ltd. "We have selected Siemens company as consultant for call centre operations,” MTNL chairman and managing director Narendra Sharma told reporters at the launch of video conferencing services in the city and Delhi here today.
The scope for the voice-based services in the country is enormous and MTNL has adequate space to establish centres for such services, he added.
Millennium has also signed a memorandum of understanding with electronic development corporations of states including Himachal Pradesh and Karnataka to develop Internet connectivity, he added.
General manager and project in-charge Aloke Kaul said the expansion of BPO operations would be done next year.

Bureau Report