Chennai, June 12: Polaris Software, a leading provider of software services and solutions for the banking, financial services and insurance (BFSI) market, has won The Banker Technology Award 2003 in multi-channel integration for its Orbi One Direct product. Orbi One Direct is a channel delivery solution for banks that helps deliver consistent service at the customer relationship level through multiple channels such as the Internet, IVR, mobile, ATM and call centres. "Polaris had a very strong entry with Orbi One Direct,” said Parveen Bansal, technology editor, The Banker. “This product offers a truly multi-channel, multi-lingual integration platform, enabling banks to deliver a rich and consistent customer experience. This is extremely important as customers continue to use a combination of channels and expect consistency of information."

The Banker Technology Awards 2003 recognise the innovation and excellence of technical applications and services for the front, middle, and back-office of financial services. A panel of leading, highly respected industry commentators judged nearly 1,000 entries in 41 categories on the basis of objective and results-oriented criteria, recognising vendors who made a real contribution to advancing shareholder value and customer service.

“We’re extremely pleased to have won this industry accolade from such a well-respected publication,” said Arun Jain, chairman, managing director and CEO, Polaris Software. “It is an outstanding endorsement of Polaris’ technology and recognises the innovation and quality behind our products.” Bureau Report