New Delhi: Even though we take a lot of safety measures while transferring money, mishaps might sometimes occur. If one digit is changed for another, your hard-earned money will be deposited in the incorrect account. When you notice you sent money to the wrong account, your first idea is often how to get the money back.
Recently, an SBI client encountered the same problem and reported to the State Bank of India (SBI) about it via its official Twitter account. (Also Read: World's Wealthiest Professor Who Became The Richest Man In China With Net Worth Of Rs 1,96,120 crore, Failed University Entrance Exams 3 Times)
'Hello, @TheOfficialSBI,' I accidentally paid into the wrong account number. I have provided my branch with all the information requested by the helpdesk. My branch is still giving no information about the reversal, though. The client posted, "Help please." (Also Read: Top 10 Smartphones Under Rs 20,000 With 108 MP Camera)
Dear @TheOfficialSBI I made a payment to wrong account number by mistake. I have given all the details to my branch as told by the helpline. Still my branch is not providing any information regarding the reversal. Please help.
Ravi Agrawal (@RaviAgrawa68779) June 19, 2023
SBI's official Twitter account responded to this question by stating that in situations when a customer has named the incorrect beneficiary, the home branch will conduct follow-up procedures with other banks or banks without incurring any fees.
Please note that if wrong account number of the beneficiary is mentioned by the customer, Home Branch of the customer will initiate follow up processes with other Bank(s) without any pecuniary liabilities. If you are facing any issue in this regard at the branch, then (1/2)
State Bank of India (@TheOfficialSBI) June 22, 2023
The customer can file a complaint at https://crcf.sbi.co.in/ccf under the Personal segment/ Individual customer - General Banking/ Branch related/No response to queries category with specifics of his or her problem in the provided comment box if the issue persists and is not resolved at the branch level, according to SBI.
"Please take note that the customer's home branch will conduct follow-up operations with other Bank(s) without incurring any financial obligations if the beneficiary's incorrect account number is supplied. If you experience any problems in this respect at the branch, please file a complaint at https://crcf.sbi.co.in/ccf under the Personal segment/ Individual customer - General Banking/ Branch related/ No answer to enquiries category and include specifics about the problem in the space provided for comments. In response to the client, SBI tweeted, "The concerned staff will look into it.
Stay informed on all the latest news, real-time breaking news updates, and follow all the important headlines in india news and world News on Zee News.