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Robust BPO market for India on the cards
Chennai, Jan 21: Business Process Outsourcing (BPO) market in India is all set for a robust growth in the next five years with a potential to capture at least 30 to 40 per cent share of the emerging $550 to $700 billion global BPO market, according to experts at a NASSCOM seminar on outsourcing on Tuesday.
Chennai, Jan 21: Business Process Outsourcing (BPO) market in India is all set for a robust growth in the next five years with a potential to capture at least 30 to 40 per cent share of the emerging $550 to $700 billion global BPO market, according to experts at a NASSCOM seminar on outsourcing on Tuesday.
Outsourcing as a percentage of global companies' budgets was estimated to grow from 30 per cent in 2002 to 40 per cent in 2004 in the case of all industries and as much as 50 per cent in the case of large IT companies, Michael F Corbett, a leading international consultant on IT outsourcing and BPO, said.
Outsourcing was one of the greatest organisational and industry structure shifts of the century, he said adding that government outsourcing (privatisation) itself grew by 65 per cent during 1996-2001 to touch $400 billion in USA alone.
"However government outsourcing remains a good 10 years behind private sector outsourcing across the globe" he said.
According to Nigel Roxbough, another noted international consultant on outsourcing in his presentation said that IT infrastructure and business process outsourcings typically cut costs by 12 per cent and off shore outsourcings offer 40 to 50 per cent cost reductions. Bureau Report
Outsourcing was one of the greatest organisational and industry structure shifts of the century, he said adding that government outsourcing (privatisation) itself grew by 65 per cent during 1996-2001 to touch $400 billion in USA alone.
"However government outsourcing remains a good 10 years behind private sector outsourcing across the globe" he said.
According to Nigel Roxbough, another noted international consultant on outsourcing in his presentation said that IT infrastructure and business process outsourcings typically cut costs by 12 per cent and off shore outsourcings offer 40 to 50 per cent cost reductions. Bureau Report