Some Reliance Jio users getting only 1GB data per day despite Rs 509 recharge -Here`s why

For Rs 509, Jio had promised unlimited SMS, calling and 2GB per day for 3 months on first recharge.

New Delhi: After being nixed by TRAI on the three-month complimentary offer, Reliance Jio last month announced a new plan that offers its Prime members 1GB of 4G data per day for 84 days at Rs 309.

Similarly by paying Rs 509, Jio Prime subscribers would be able to avail 2GB of 4G data per day for the next 84 days. Both the offers come with unlimited domestic calling.

The offer, named as Dhan Dhana Dhan was limited to one recharge only and coule not be clubbed with Jio Summer Surprise offer.

However, some customers are still not getting 2GB of 4G data despite rechaging Jio number with  Rs 509. As per a report in NDTV's Gadgets 360, not all users have been ported from the Jio Happy New Year Offer, which officially expired on March 31.

Accordingly, many users who purchased recharges of Rs 509 are still getting just 1GB data per day.

Announcing its new offer last month, Jio had said that under the Rs 309 plan it would provide "unlimited SMS, calling and data (1GB per day at 4G speed) for 3 months on first recharge".

For Rs 509, the company said that it would offer unlimited SMS, calling and double the data (2GB per day) for 3 months on first recharge.