IRCTC Update: IRCTC has resolved the booking issue on the website and app, that hampered ticket booking on July 25, 2023. "Booking issue has been resolved now. Inconvenience caused is deeply regretted," mentioned IRCTC on Twitter.


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Due to technical reasons, the ticketing service on the IRCTC website and app is not available, showing an error message. The glitch has caused inconvenience to lakhs of Indian Railways passengers looking to book their tickets on the website and app. IRCTC, on Twitter mentioned, "Due to technical reasons the ticketing service is not available. Our technical team is resolving the issue. We will notify as soon as the technical issue is fixed."


IRCTC further advised the users to book their tickets through third party travel platforms like Amazon, Makemytrip etc and that the technical team of CRIS is resolving the issue. "Technical team of CRIS is resolving the issue. Alternatively tickets can be booked through other B2C players like Amazon, Makemytrip etc."



On the website, IRCTC message reads, "Due to maintenance activity, e-ticketing service is not available. Please pay later." It further says, "FOR CANCELLATION/FILE TDR, PLEASE CALL AT CUSTOMER CARE NO. 14646,0755-6610661 & 0755-4090600 OR MAIL AT etickets@irctc.co.in."